When adding the embed code into your website, please be sure to click on the HTML button located directly above the green Save Progress button.
If emailing, please be sure to indicate where you want the video to be shown. You may need to place the embed code within a text file or word document and send it as an attachment.
Please keep in mind that we do not host videos on our servers and we do not actively search for and obtain videos from third parties.
Should you have any additional questions, feel free to contact Customer Support at 866-478-6848, option 1.